Location – Birmingham / Remote
Providing first line support query handling at all levels for MRS projects, providing ongoing technical support to clients and candidates across a range of products and platforms. Ensuring support requests are dealt within SLA requirements.
MRS Delivery Manager
Own work and time. Providing daily operational delivery of support services under project processes and Helpdesk colleague guidance. Providing daily Helpdesk support and resolving queries.
Cappfinity are the world leaders in strengths-based assessment, providing award-winning recruitment and development solutions for organisations across the globe. Founded in 2005 by Dr Alex Linley, a leading expert in positive psychology and Nicky Garcea, occupational psychologist, our unique strengths methodology sits at the heart of our solutions. We bring together strengths’ expertise, data, innovation and human experience to assess and develop capability, fit and potential. With over 15 years of data insights, our expert knowledge is supported by our talent technology innovations, which create consumer-grade, authentic experiences for our clients and candidates. These solutions support to improve quality of hire, enhance efficiency, and increase productivity, retention and diversity. Our teams in the UK, US and Australia are proud to be working with more than 200 organisations in over 60 countries in service of our shared purpose – strengthening the world.
Please apply as soon as possible to avoid disappointment. Please note that we can only accept applications via our online system at: https://capp.apply.cappats.com/jobs/apply/226
If you have any questions about the role, please email Hizar.Ahmed@cappfinity.com